Freight Forwarding & Logistics: Move Your Cargo Anywhere in India or Across the Globe — With 250+ Verified, Licensed Freight Agents

What is the difference between a freight forwarder and a customs clearing agent (CHA)?

A freight forwarder arranges the transportation of cargo from origin to destination – booking carriers, managing documentation, and coordinating logistics. A Customs House Agent (CHA) is specifically licensed by the Central Board of Indirect Taxes & Customs (CBIC) to file customs entries on behalf of importers/exporters. Many large freight forwarders hold both IATA accreditation and CHA licences, offering end-to-end services. Always verify both credentials separately.

What is FCL vs LCL sea freight which should I choose?

FCL (Full Container Load) means you book an entire container (20ft or 40ft) exclusively for your cargo – best when your shipment fills 60%+ of a container or when cargo requires dedicated space (hazardous, fragile, or time-sensitive). LCL (Less than Container Load) means your cargo shares container space with other shippers – best for smaller consignments below 15 CBM. LCL is cost-effective per unit for small shipments but has slightly longer transit times due to consolidation/deconsolidation at CFS.

What is the typical transit time for sea freight from India to major destinations?

From Indian ports: intra-Asia (Singapore, Sri Lanka, UAE) – 5–12 days; Europe (Rotterdam, Felixstowe, Hamburg) – 22–28 days; USA East Coast (New York, Savannah) – 25–32 days; USA West Coast (Los Angeles) – 28–35 days; Australia – 18–25 days. These are vessel transit times; add 3–7 days for customs clearance at origin and destination.

What documents are required for export customs clearance in India?

Standard export documentation includes: commercial invoice, packing list, shipping bill (filed by CHA on ICEGATE), bill of lading or airway bill, certificate of origin (if required by destination country), phytosanitary certificate (for agri products), and FSSAI/BIS/drug controller certificates where applicable. For GST refund (LUT/IGST refund on exports), ensure proper GST invoice linkage with the shipping bill.

How is freight forwarding pricing structured what are the typical surcharges?

Freight quotes include the base ocean/air freight rate plus surcharges: BAF (Bunker Adjustment Factor) for fuel, CAF (Currency Adjustment Factor), THC (Terminal Handling Charge) at origin and destination, Bill of Lading fee, documentation fee, port congestion surcharge (during peak periods), and Detention & Demurrage (D&D) if container is not returned on time. Always request an all-inclusive rate sheet to avoid post-shipment surprises.